Getting Started

Registration
To star trading on our platform you need to open account first. Register account by going to https://cryptochangex.com and click "Register": ...
Sun, 3 Dec, 2017 at 6:12 AM
KYC and account
In case you will deposit USD/EUR your account need to go through KYC process which includes: Providing real name Providing date of birth Providing fu...
Tue, 17 Oct, 2017 at 3:33 PM
2 Factor Authentication -2FA
After registration please make sure 2fa is enabled and set up. Any account which is active but have not enabled 2fa will not be able to deposit or withdraw...
Sun, 10 Sep, 2017 at 4:55 PM
Deposits
Once your account is active please go to Funds: Next window will show up option for deposits and withdrawals: When you scan your qr cod...
Fri, 8 Dec, 2017 at 3:07 PM
Withdrawal and decimals limit.
We are supporting withdrawals up to 6 decimal places. Please scroll down for information about decimal places and correct procedure. If you will try withdr...
Sun, 5 Nov, 2017 at 8:19 PM
How to place order
To place an order you need to be logged in and verified with 2fa enabled. Next you need to open a tradeview window and you must follow steps below: To pla...
Fri, 8 Sep, 2017 at 9:01 AM
Writing a support ticket
If you need a support please log in to your account and choose menu where your email is displayed: Next click Tickets and you will be redirected to n...
Fri, 8 Sep, 2017 at 9:11 AM
2 Factor Authentication - removal
If for any reason you need to remove 2fa from your account this can be done by opening support ticket through help-desk by clicking here. To authenticate t...
Fri, 29 Sep, 2017 at 5:45 PM