Cryptochangex.com wrong deposits or missing coins policy is that we will only attempt to recover deposits that exceed $2500 at the time of deposit, within 3 days of the deposit and will charge a 0.05 BTC for this recovery. Recovering coins is time consuming process.
This policy DOES NOT apply to deposits with incorrect or missing memos/payment-id on currencies such as CryptoNote, NXT, BitShares, Ripple or any others that rely on a message/memo/tag for crediting deposits.
This policy DOES apply to any deposits sent to an address of another coin on another network:
- Sending, for example, BTC to a Bcash address
- Sending ETC to an ETH address
This policy will be updated if needed without prior notice.